AI forregulated and complex SMEs

    We rebuild the workflows that slow organisations down — combining AI engineering with regulatory expertise to deliver systems that actually work.

    About North Stack

    Built on real-world
    transformation experience

    Most SMEs don't have an AI problem. They have a workflow problem — manual handoffs, re-keyed data, reporting that takes days, and compliance processes living in spreadsheets. AI only becomes valuable when it fixes those structural issues.

    North Stack builds operational AI systems for regulated and process-heavy organisations. We find the workflows draining time, money and control from your business, and rebuild them so they run faster, cleaner and with full visibility for leadership.

    What we do

    Where AI delivers
    the fastest results

    Not experiments. Not prototypes. Real systems that transform how regulated businesses operate.

    Operational automation

    Automating repetitive workflows such as document processing, onboarding, claims review, CRM updates and reporting.

    Operational visibility

    Real-time dashboards and operational reporting so leadership teams can see pipeline performance, operational bottlenecks and risk in one place.

    Decision support

    AI systems that analyse operational data and highlight risk, anomalies and opportunities so teams can make faster, better-informed decisions.

    Compliance-aware systems

    Architecture built with regulatory requirements embedded from the start, including audit trails, data governance and regulatory reporting.

    Our Approach

    A structured path to
    AI transformation

    01

    Discover

    We map your operations to find where time and money are being lost.

    02

    Design

    We define the right AI solution around your workflows and compliance needs.

    03

    Deliver

    We build and roll out in controlled phases, testing and refining as we go.

    04

    Partner

    We stay on for optimisation, support and scaling.

    Who we work with

    Built for regulated,
    operationally complex industries

    Financial Services

    Navigating complex regulatory landscapes while scaling operations. We help financial institutions automate document-heavy workflows, unify operational data and improve decision-making across lending, deal flow and compliance reporting.

    Insurance

    Optimising claims, underwriting and customer operations in a heavily regulated market. This includes automating document-heavy claims workflows, improving underwriting data capture and creating real-time operational dashboards.

    Logistics

    Streamlining supply chains, fleet management and operational visibility at scale. AI can automate reporting, optimise routing data and provide leadership teams with real-time operational insight.

    Legal

    Automating workflows on existing practice management or CMS platforms, including document processing, case analysis and knowledge management.

    Government

    Supporting policy and operational teams with AI systems designed for high-accountability environments, including regulatory reporting, operational dashboards and decision support tools.

    Construction

    Optimising project delivery from pre-construction to site operations. We help construction firms automate complex bid management and estimating workflows, unify field reporting, and provide leadership with real-time oversight of project timelines and safety compliance.

    Case Studies

    Proven results

    See how we've helped businesses transform their operations with AI-driven solutions.

    PMD Finance logo
    PMD Finance

    AI-Driven Growth Enablement for a Leading Business Finance Provider

    North Stack partnered with PMD Finance to design and deliver an AI workspace that unified CRM data, reduced manual processes and gave leadership real-time operational insight. The solution enabled faster decision making, freed teams to focus on high-value work and laid the foundation for scalable growth.

    • 60 percent reduction in manual operational effort
    • Real-time visibility across sales and operations
    • Rapid first deployment with zero disruption
    Read case study
    Marshall Peters logo
    Marshall Peters

    Transforming Insolvency Operations Through Intelligent CRM Automation

    North Stack re-engineered Marshall Peters' insolvency workflows by enhancing their CRM with AI-driven document processing, payment tracing and reporting. The result was faster case analysis, clearer audit trails and a step-change in how teams manage complex insolvency cases.

    • 70 percent reduction in time spent reviewing documents
    • Faster case analysis and reporting turnaround
    • Improved traceability and regulatory confidence
    Read case study
    Ziani logo
    Ziani

    Replacing Manual Note-Taking in the Houses of Commons with AI

    North Stack's developers built Ziani, an AI-powered note-taking tool for the Houses of Commons and parliamentary teams. By automating meeting capture and summary, Ziani reduces manual errors from misquoting, improves the quality of decision-making and frees teams to focus on higher-value activities for the UK.

    • Eliminated risk of misquoting through automated capture
    • Increased team productivity by removing manual note-taking
    • Faster, higher-quality decision-making across parliamentary teams
    Read case study
    Hippo Digital logo
    Hippo Digital

    Strategic Advisory for a Leading UK Government Technology Partner

    North Stack acts as strategic advisor to Hippo Digital, a 600-person UK Government technology partner. We advise the Board and senior leadership on government engagement, AI policy positioning and regulatory alignment, ensuring commercial growth strategy is aligned with evolving Government priorities.

    • Board-level strategic advisory on AI and digital policy
    • Government engagement and regulatory alignment
    • Commercial growth strategy tied to UK policy direction
    Read case study
    Our Team

    Meet the team

    Lewis Leach

    Lewis Leach

    Co-Founder

    Lewis is a former UK Parliament adviser who has spent the past decade operating at the intersection between the corporate world and politics, having advised some of the world's largest companies on reputation, growth and regulatory risk.

    Having seen first-hand the scale, speed and structural advantage with which major organisations deploy technology and navigate regulation, Lewis co-founded North Stack to bring that strategic capability into the SME market. His focus is on helping smaller and mid-sized businesses adopt AI with the same discipline, foresight and regulatory readiness typically reserved for large enterprises.

    At North Stack, he provides senior counsel on AI adoption, reputation and compliance, ensuring solutions map against commercial objectives and protect companies against future regulation.

    Matthew Place

    Matthew Place

    Co-Founder

    Matthew is a former transformation leader at Lloyds and HSBC, where he delivered complex change programmes across large, global banking operations. Working within highly regulated, high-volume environments gave him deep experience in redesigning intricate workflows, modernising legacy systems and embedding change at scale without disrupting core operations.

    Having operated inside some of the most process-intensive organisations in the UK, Matthew co-founded North Stack to bring that same rigour and operational discipline to SMEs. His focus is on translating enterprise-grade transformation principles into lean, practical systems that smaller businesses can realistically implement and sustain.

    At North Stack, he leads technical delivery and execution, ensuring AI solutions are engineered, integrated and embedded into live environments with resilience, clarity and measurable commercial impact.

    Myles Langstone

    Myles Langstone

    Chief Strategy Officer

    Myles has built a career across politics, insurance and financial services, specialising in briefing and engaging senior stakeholders. He brings a deep understanding of the insurance sector and UK politics, having previously worked as a senior adviser at the Association of British Insurers. At North Stack, he leads communications and stakeholder strategy, ensuring external engagement aligns with commercial and regulatory priorities.

    Cho Yin Yong

    Cho Yin Yong

    Technical Advisor

    Cho is an AI engineering leader with a track record of delivering high-impact systems, having co-authored two patents in practical AI applications and winning multiple competitive AI awards. He is the youngest sessional lecturer promoted in the Department of Computer and Mathematical Sciences at the University of Toronto. At North Stack, Cho drives technical strategy and product delivery.

    Dr Kasra Milani

    Dr Kasra Milani

    Health Tech Specialist

    Dr Kasra Milani is a qualified medical doctor with over eight years of clinical experience across primary and frontline care settings. He has contributed to MedTech initiatives focused on AI-assisted healthcare data analysis and clinical decision support. At North Stack, Kasra brings a practitioner's understanding of clinical workflows and healthcare data, ensuring AI systems are grounded in real-world medical practice.

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    Let's find what's holding you back

    No pressure, no jargon. Just a real conversation about where AI can make a genuine difference.

    Why work with us

    • Solutions that complete work, not just recommend it
    • Built for your compliance requirements from day one
    • We stay until you see measurable results

    Expect a reply within 24 hours

    We read every message personally — no bots, no templated responses.

    UK/EU GDPR
    SOC 2 Type II Ready
    ISO 27001
    FCA Compatible

    Common Questions

    Everything you need to know about working with North Stack.

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